Frequently Asked Questions

  • How long does Hardie® Plank cladding last?

    When installed correctly, Hardie® Plank is designed to last decades and comes with a long manufacturer warranty.

  • Does Hardie® Plank need painting?

    No. Factory finished boards retain their colour far longer than timber and do not require regular repainting.

  • Is cladding suitable for older properties?

    Yes. Hardie® Plank works well on both traditional and modern homes and is often used to upgrade older properties.

  • Do you offer guarantees?

    Yes. We provide a workmanship guarantee alongside the manufacturer’s product warranty.

  • What is Hardie® Plank cladding made from?

    Hardie® Plank is a fibre cement cladding made from a blend of cement, sand, and cellulose fibres. This combination creates a strong, stable board that resists rot, warping, and deterioration far better than traditional timber.

  • How long does Hardie® Plank cladding last?

    When installed correctly, Hardie® Plank is designed to last for decades. It comes with a long manufacturer warranty and is widely regarded as one of the most durable cladding products available in the UK.

  • Is Hardie® Plank suitable for the British climate?

    Yes. Hardie® Plank is specifically engineered to cope with the wet, windy, and changeable British climate. It performs well in heavy rain, frost, strong winds, and prolonged sun exposure without cracking or warping.

  • Does Hardie® Plank require much maintenance?

    Very little. Unlike timber, it does not need regular painting, sealing, or treatment. Occasional cleaning with water and a soft brush is usually all that’s required to keep it looking its best.

  • Will the colour fade over time?

    Hardie® Plank boards use factory applied ColourPlus™ technology, which provides a long lasting, fade resistant finish. While all materials weather naturally over time, colour retention is far superior to painted timber.

  • Is Hardie® Plank fire resistant?

    Yes. Fibre cement cladding is non combustible, making it a safer option than many traditional cladding materials.

  • Can cladding improve my home’s insulation?

    Cladding can improve thermal performance when combined with appropriate insulation systems. During installation, we can advise on options to help improve energy efficiency and comfort.

  • Is Hardie® Plank suitable for older or period properties?

    Absolutely. Hardie® Plank works well on traditional, period, and modern homes. With the right colour and layout, it can complement older properties while providing modern performance benefits.

  • Do I need planning permission for cladding?

    In many cases, cladding does not require planning permission, particularly when replacing existing materials. However, this can vary depending on location, property type, or conservation areas. We’re happy to offer guidance if needed.

  • Can you install cladding over existing walls?

    Yes, cladding is typically installed over a batten system fixed to existing walls. We ensure the underlying structure is sound before installation begins.

  • How long does installation take?

    Timescales vary depending on the size and complexity of the project. Most residential installations are completed within a few days to a couple of weeks. We’ll provide a clear timeframe before work starts.

  • Will installation cause much disruption?

    We aim to keep disruption to a minimum. Work is carried out externally, and we keep sites tidy and safe throughout the project.

  • Do you remove old cladding or weatherboarding?

    Yes. We can safely remove existing cladding or timber weatherboard and prepare the structure properly before installing the new system.

  • Do you offer repairs as well as full installations?

    Yes. We carry out repairs, partial replacements, and maintenance, not just full cladding installations.

  • What warranty do you provide?

    Hardie® Plank products come with a manufacturer warranty when installed to specification. We also provide a workmanship guarantee on all installations carried out by Jackson Cladding.

  • Are you approved Hardie® Plank installers?

    We install Hardie® Plank in line with manufacturer guidelines and best practice to ensure performance, appearance, and warranty compliance.

  • How much does cladding cost?

    Costs vary depending on property size, design, materials, and access. We offer free, no obligation quotes with clear, transparent pricing.


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  • Do you work with builders and developers?

    Yes. We regularly work alongside builders, developers, and architects on new builds, extensions, and renovation projects.

  • Which areas do you cover?

    We are based in Bury St Edmunds, Suffolk, and cover a 50 mile radius, including surrounding counties.


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